Peanut Butter Fingers Clothing

FAQ

Browse F.A.Q. Topics

Data Handling

  • Why am I receiving email updates?
    By completing an order with us, you sign up to our mailing list. With every email we send you, there will be an unsubscribe option if you no longer wish to receive these updates.
  • What will you do with my information?
    We take security of our customers information very seriously. If you sign up for our email newsletter we store this with MailChimp who secure all information under strictly encrypted connections. We do not store credit card details nor do we share customer details with any third parties…and we NEVER will!

Payment

  • What forms of payment do you accept?
    We accept all major credit and debit cards, including MasterCard, Visa and Maestro. Payment are processed by our payment partner PayPal.
  • Do I need a PayPal account to make a payment?
    PayPal does not require an account to make a purchase. If your credit/debit cards are already secured by a PayPal account they will ask you to login to make the purchase.

Returns

  • What’s your returns policy?
    We want you to be 100% happy with your Peanut Butter Fingers order but if for some reason you're not we are happy to exchange or refund any items that are unworn. Simply fill out a returns form, and place it in the package with the items you are returning. For hygiene reasons, certain items cannot be returned, unless they are faulty. If your item is faulty, we will refund the item or send out a replacement at no additional charge.

Shipping

  • How long will delivery take?
    UK - 1-3 working days. Europe - 5-8 working days. Rest Of The World - 14-21 working days
  • When will my order ship?
    We send orders out Monday - Saturday excluding UK public holidays.
  • How much does shipping cost?
    Royal Mail UK 1-3 days postage is £3, European shipping is £5, and international shipping is £8 for all countries outside the UK.
  • Do you ship to my country?
    Yes, we do! We charge a flat rate rate of £8 per order to ship to all international orders.

Shopping

  • When will sold out items be restocked?
    Follow us on social networks and/or join our mailing list to be updated on all new and restocked items. All links in the footer of our website. Alternatively, you can email us here.
  • How do I order?
    Select your size, select ADD TO SHOPPING BAG, Continue shopping or select PROCEED TO CHECKOUT when hovering over your cart. Fill out you shipping details then pay through out payment client Paypal (you don't need to have a Paypal account to pay through Paypal).
  • What items will I get in the lucky dip?
    Lucky dips include a variant of new and old lines with the appropriate variants online. We only ship unisex items with these orders. Lucky Dip orders can only be refunded, not exchanged.
  • Can I amend my order?
    Please contact us at info@peanutbutterfingers.co. If we have already shipped your item then you can return it using our returns form. If we haven’t’ shipped it yet, we can alter the order for you if you email us.
  • What are the advantages of registering?
    Some of the advantages are that you can keep a history of your orders, ensure a quicker checkout process on future orders and register multiple addresses.
  • Do I need to register before I can make a purchase?
    Our website does not require an account to make a purchase, and nor will we ever force you to make an account.

Size Guide

  • Size Guide

    Men


    Size Chest Waist Sleeve length Neck
    S 34-36 26-30 32.5-33 14-14.5
    M 38-40 32-34 33.5-34 15-15.5
    L 42-44 36-38 34.5-35 16-16.5
    XL 46-48 40-42 35-35.5 17-17.5
    XXL 50-52 44-46 35.5-36 18-18.5

    Sizes shown in inches

    Women

    Size UK EU ES US
    S 10 38 40 6
    M 12 40 42 8
    L 14 42 44 10
    XL 16 44 46 12
    XXL 18 46 48 14